Currently Hiring

About Pehchan, Shelter Home for Women in Distress

Pehchan, connoting “identity”, is Shakti Shalini’s shelter home for women in distress. Women, often with children, travel from all parts of India in search of a safe, secure, and supportive space at Pehchan. It is a small establishment that can house ten, and at most twelve, women (with or without children) at a time. All cost of living of the women and children (food, sanitation, medication, travel, clothes, etc.) and of upkeep of the home is borne by Shakti Shalini. The services provided to the survivors will include counseling and crisis intervention, food and nutrition, sanitation and hygiene, security and confidential location, physical and mental healthcare, sexual and reproductive healthcare, legal counseling and litigation aid, skills development and vocational training, educational and income generation support, rehabilitation and reintegration, and follow-up. The residents are regularly provided with various vocational and skill development classes for eg. computer, cutting and tailoring, beauty culture, and basic literacy. Creative sessions including theatre, poetry, dance, film screening, painting, art, and craft are also regularly conducted. For the safety and well-being of our survivors, Shakti Shalini ensures that Pehchan Shelter Home is functional and operative, equipped with basic amenities of food and nutrition, sanitation and hygiene, clothing and personal care products to support women in distress. The operation of Pehchan includes, at all times, ensuring that the location of the space is not disclosed publicly or to the social relations of the women residing within it so as to ensure security and confidentiality. The duration of a survivor’s stay at the shelter home is not pre-determined. It is dependent on the need of the survivor as the pace of recovery as well as the situation of each survivor is unique and requires a personalized approach. Pehchan is able to accept a maximum of 10 women (with or without children) at a time however, exceptions are made in case of a severe crisis or if a woman seeks urgent help post sunset.

Responsibilities of the Shelter Home Coordinator:

• Understand the vision and mission of Shakti Shalini.
• Understand the vision and mission of the shelter home within the umbrella of Shakti Shalini.
• To ensure that all the operations and logistics of the shelter home are functioning optimally.
• To ensure that the shelter is well stocked and all essentials are provided to the adult and child residents.
• To ensure that all documentation of the shelter home – that required by the organisation and that required by the government – are fully updated and maintained at all times.
• To ensure that all survivors files and documentation is well maintained.
• To ensure that the shelter is well maintained and its upkeep is done well.
• To ensure that the shelter finances are well managed without excessive expenditure.
• To ensure that all shelter billing and invoicing is well managed in close coordination with the accounts department.
• Submit a monthly report to the organisation and the government department.
• To ensure that the rapport and relationship with the residents is nurtured and well maintained.
• To ensure that all residents are treated with empathy, care, sensitivity, and equality at all times.
• To ensure that a democratic, participatory, and inclusive ethos is maintained in the shelter home.
• To ensure that the shelter has a culture of solidarity, collective living, and mutual problem-solving.
• To ensure that all meetings and grievance redressal platforms are facilitated and maintained for the shelter residents.
• To manage emergencies at the shelter and to coordinate the care of each shelter residents closely with their counselor.
• To always make sure that the shelter prioritises the growth, aspirations, and development of the shelter residents.
• To coordinate a team of two shelter caregivers with fairness, kindness, nurture, clarity, and gentleness as a team leader.
• To oversee, guide, and provide a safe space to the shelter caregivers’ team.
• Submit a monthly report to the CICC Coordinator containing qualitative and quantitative reporting.
• Handle all material, stationery, and equipment with care and responsibility.
• Follow the accounts and administrative processes of the organisation.
• Work in close coordination with the concerned teams within the organisation.
• Work in careful synchronisation with the protocols, guidelines, ethics and policies governing the organisation.
• Participate in all team and pan-organisation activities/ meetings/ trainings/events.

Necessary Skills:

• Good understanding of gender, sex, sexuality, SGBV.
• Good understanding of mental wellbeing, basic counseling skills, and social work.
• Good team leadership skills that balances trust and accountability, inter-personal and relational skills, communication and boundary skills.
• Very organised, well structured, and systematic and strong work ethic.
• Good English speaking, writing, reading, comprehending skills.
• Good Hindi speaking, writing, reading, comprehending skills.
• Good computer skills including google docs, google sheets, google drive, mails, and if possible, canva.
• Able to carry out quantitative and qualitative documentation, analysis of data, and writing of creative and well structured reports.
• Committed to gender equality and elimination of violence, and to supporting survivors of SGBV.
• Creative, sensitive, non-judgmental, hardworking, team-worker, and independent.
• Self-reflective and open to feedback..